FAQS

1. What is your return policy?

We offer a hassle-free 7-day return policy. If you're not satisfied with your purchase, you can return it within 7 days of delivery for a full refund or exchange.

2. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order's status on our website or the respective shipping carrier's site.

3. What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure online payment options.

4. Can I customize my welcome sign or home decor item?

Yes, we offer customization options for many of our products. You can personalize your welcome sign or home decor item with your name, date, or other details, depending on the product.

5. Do you offer gift wrapping or gift cards?

Yes, we offer gift wrapping services, and you can also include a personalized message with a gift card for your purchase during the checkout process.

6. How long does it take to receive my order?

Delivery times may vary depending on your location and the product. Typically, orders are processed within 1-2 business days, and standard shipping takes 5-7 business days. You can choose expedited shipping for faster delivery.

7. Do you ship internationally?

Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination. You can check the shipping options during the checkout process.

8. What materials are your products made of?

We use high-quality materials for our products, including wood, metal, canvas, and more. Each product's material is listed in its product description.

9. Can I return a personalized item?

Personalized items can only be returned if there is a defect or error on our part. We recommend reviewing your personalization details carefully before submitting your order.

10. Are your products made in the USA?